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Open your account with clear privacy terms

Our Privacy Policy gives you a clear account data map before you open an account, covering profile details, device checks, cookies and payment references for UPI, Paytm and…

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betbull Open your account with clear privacy terms
CONTACT ROUTES

Check privacy contact routes

Privacy requests need a clear route so your account is not changed by the wrong person. Use the same email address or phone number linked to your account whenever possible.

Privacy email Mail us from your registered address with the privacy request, your account name and the data category involved. We use that match to confirm the request before sharing account records or making changes.
Live chat handoff If you start in live chat, our team can route your privacy query to the account desk. Chat may confirm basic details, but deeper data requests are handled through a traceable email path.
Document check For sensitive requests, we may ask you to upload a masked document through the secure account screen. Keep numbers hidden unless we specifically need them to verify ownership under the policy.
POLICY CONTROLS

Manage your data choices with us

We treat privacy as part of account operation, not a separate formality. The policy covers what we collect, why we collect it, how cookies work, how long records stay with us, and…

Data we collect

Your account may include name, contact details, login records, device signals, payment references and gameplay activity such as Lightning Roulette or Rocketon session records. We use these records for access, security and account support.

Payment privacy

UPI, Paytm, PhonePe and Google Pay entries help us match deposits and withdrawals to your wallet. We store transaction references, not your app PIN, bank password or full payment app login.

Cookie choices

Cookies help keep you signed in, remember language choices and detect unusual access. You can adjust browser settings, though some account screens may not work correctly if required cookies are blocked.

Account security

We check device, location and login patterns to spot account misuse. If something looks unusual, we may pause sensitive actions until you confirm ownership through your registered contact route.

Record storage

Records are kept only for business, security and legal reasons tied to your account. Retention time can differ by record type, such as payment references, support chats and account-change requests.

Change requests

You can ask us to correct contact details, explain account data, or consider deletion where the law allows. We respond after checking identity and any record duties that still apply.

Ask about your privacy choices

These answers explain the main privacy choices available to you when you hold an account with us. They cover account data, cookies, payment references, document checks and local-law access. For a case-specific request, contact us through the route linked to your account.

We collect account details, contact data, login records, device signals, payment references and support messages. Activity inside games such as Bingo or Fishing God may be stored where needed for account records and dispute checks.

Payment references help us match UPI, Paytm, PhonePe and Google Pay activity to your account wallet. We do not need your wallet PIN or payment app password for a privacy request.

Yes, you can ask us to correct details that are wrong or out of date. We may verify your identity first, then update records where the request is valid and allowed by law.

Cookies help run login sessions, remember basic choices and protect the account from unusual access. You can manage cookies in your browser, but some required account functions may depend on them.

Only authorised account and security staff can access documents submitted for verification or privacy requests. We use them to confirm ownership, handle the request and meet record duties that may apply.

Storage time depends on the record type and the reason it exists. Payment references, support emails and account changes may be kept for different periods for security, dispute handling and legal duties.

Yes. Access and eligibility depend on local law and are available where local law permits. Privacy requests are handled with that context, including any lawful record duties tied to your account.

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